Terms of service

These terms apply when you browse or shop with Pocketful of Joy online. By placing an order, you agree to the terms shown here, our privacy policy and our refund policy.

About us

Pocketful of Joy is a colourful accessories and gift boutique based in Kilmarnock, Scotland. You can contact us at hello@pocketfulofjoystore.com or Pocketful of Joy, 37C Bank Street, Kilmarnock KA1 1ER, Scotland.

Products and availability

We do our best to show products, colours, descriptions and prices accurately. Colours can vary slightly by screen. Products are subject to availability and may be changed, withdrawn or updated without notice.

Orders and payment

Your order is accepted when we confirm it by email. We may need to cancel or refund an order if a product is unavailable, a price or stock error is found, or the order cannot be fulfilled safely.

Delivery, collection and returns

Delivery and collection options are shown at checkout. Returns and refunds are handled under our refund policy. Nothing in these terms affects your statutory rights.

Website use

Please do not misuse the website, attempt to disrupt it, copy content without permission, or use it for unlawful purposes. All branding, copy, imagery and design belong to Pocketful of Joy or the relevant rights holder.

Changes

We may update these terms from time to time. The version shown on this website at the time you order will apply to that order.